Terms & Policy
1. Introduction
Welcome to ExGlam. These Terms & Conditions ("Terms") govern your access to and use of our website, mobile applications, and related services (collectively, the "Service"). By accessing or using the Service, you agree to comply with these Terms and any policies referenced herein.
2. Definitions
"User" means anyone who browses or uses the Service. "Seller" means a User who lists an item for sale. "Buyer" means a User who completes a purchase through the Service.
3. Acceptance of Terms
By creating an account or using the Service, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction) and that you have the legal capacity to enter into these Terms.
4. Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs through your account. Notify us immediately if you suspect unauthorized use.
5. Listings and Pricing
ExGlam is a marketplace platform; items are listed by individual sellers. Sellers are responsible for the accuracy of listing details, including descriptions, condition, availability, and price. Prices and availability may change, and ExGlam is not responsible for typographical errors.
6. Orders and Payment
When you place an order, you authorize ExGlam to charge the selected payment method for the total order amount. The sale of each item is between the buyer and the seller. Payment processing is handled by third-party providers and is subject to their terms.
7. Shipping, Returns, and Refunds
Shipping, return, and refund policies are determined by each seller. Review the seller’s policy before purchasing. If there is an issue with an order, contact support and the seller directly.
8. Intellectual Property
All content on the Service, including text, graphics, logos, and images, is owned by ExGlam or its licensors and protected by intellectual property laws. You may not reproduce, modify, or distribute our content without written permission.
9. User Content
You retain ownership of the content you post, but you grant ExGlam a worldwide, royalty-free license to use, display, and distribute that content in connection with the Service.
10. Prohibited Conduct
You agree not to use the Service for unlawful activities, to upload harmful content, to harass others, or to interfere with the Service. You must not attempt to access another user’s account or circumvent system security.
11. Limitation of Liability
To the fullest extent permitted by law, ExGlam and its affiliates are not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
12. Indemnification
You agree to indemnify and hold ExGlam, its officers, employees, and agents harmless from claims, damages, losses, and expenses arising from your use of the Service or your violation of these Terms.
13. Governing Law
These Terms are governed by the laws of the UAE. Any dispute arising under or related to these Terms will be subject to the exclusive jurisdiction of the competent courts in the UAE.
14. Contact
For questions about these Terms, contact ExGlam at +971 50 127 5223 or use our support channels.
We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the revised Terms.